Frequently asked questions

How much will this cost?

Base Pricing


1. Standard Scan ($0.45 NEG/0.60 PRINT / scan)


Comparison shopping is a wise move.  As you do this, we would like you to make sure their service includes the following.


  • Images are rotated for correct orientation. 


  • Color is adjusted to produce good contrast and color rendition.


  • Negatives and Photographs receive multiple methods for dust removal


  • Cleaning cloth, static neutralization, air compressor and digital retouching on the obvious spots that still manage to sneak by.


2. Best Effort Scan ($1.20 / IMAGE)


  • Expanding upon the previous service, this service aims to further improve your entire order or just on a selected image. Items additionally addressed are:


  • Cropping to remove distracting elements or image quality –


  • Attempt to improve focus without destroying the natural look of film. 


  • Expanded color adjustments to improve results where film is damaged due to heat, age or degradation of the dyes.


3. Economy ($0.40 / IMAGE )


  • Images are scanned in as-is. 


  • Allows you to make all the adjustments to your photos on your own. 


  • Images are scanned edge-to-edge and saved in the TIFF format.


4. RAW Output ($20.00 / Hour)


  • The scanning time is greatly affected by pixels-per-inch and the color depth.  Please contact us.


ADDITIONAL SERVICES: (Custom pricing)


  • Alteration Service (Cost varies according to scope of work)


  • Restoration: scratch repair, torn photographs, stained photographs


  • Background removal / alteration


  • Image composites: Placing two or more people into one image. 


  • Collage : Taking multiple photos of a person at different ages and placing them on one image.

How long will it take?

Up to 500 - One week.


1000 - 2000 - Two weeks


2000+ -  Email us

How do I get my pictures to you safely?

Use a reputable courier. We have nothing but great things to say about FedEx. If you live within a couple hours of the GTA, personal pickup can be arranged.

Can I just have them scanned without corrections?

Yes, see the pricing for service #3.

If I have both the negative and print, should I send one or the other, or both?

We always prefer the negative. Not only is the quality better but it is also cheaper for you!

Can I ship my photos in the scrapbooks?

Photos should be removed from the scrapbooks, the time needed to remove each photo will add considerable expense in the form of time. Please be aware of any residual glue on the back of your photos.